1. Printer Error Messages

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Canon FC 1
Hello, I have seen many instances of the 6A00 error in this forum and understand it is usually to do with the purge unit.
My printer will power on, cycle the paper feed rollers, raise/lower the white platten rollers, lower and raise the print head shaft/carriage, then there is a brief whirring noise ( 1 sec) and then it reports the 6A00 error. The green and amber LED on the panel blink alternately.
The print head is free to move on the shaft, not binding anywhere, but at no time does it move during the power up process, regardess of where it is located along the shaft.
In most instances it appears a detailed instruction list for disassembly/checking of the purge unit is sent - is it possible to get a copy of this please.
Many thanks.
  1. An Error Occurs

UG044

If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically.Take the appropriate action described in the message.

When an error occurs, the Alarm lamp flashes and a support code (error number) appears on the computer screen.For some errors, the ON lamp and the Alarm lamp flashes alternately.Check the status of the lamps and the message, and take the appropriate action.

Support Code Corresponding to Number of Flashes of Alarm Lamp

Example of 2 times flashing:

(A) Flashes

(B) Goes off

Number of flashes

Cause

Support Code

2 flashes

Machine is out of paper or paper does not feed.

Paper size in print settings and size of loaded paper do not match.

2100, 2101

3 flashes

Paper output tray is closed.

Paper is jammed in paper output slot.

Paper is jammed near transport unit.

Paper is jammed during automatic duplex printing.

4 flashes

FINE cartridge is not installed properly.

5 flashes

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FINE cartridge is not installed.

FINE cartridge cannot be recognized.

Appropriate ink cartridge is not installed.

6 flashes

Paper output cover is open.

FINE cartridge is not installed in correct position.

1486, 1487

8 flashes

Ink absorber is almost full.

1702, 1703, 1704, 1705, 1712, 1713, 1714, 1715

Autodesk 3ds max 2012. 9 flashes

Protective material or tape may still be attached to FINE cartridge holder.

10 flashes

Loaded paper is not compatible with automatic duplex printing.

11 flashes

Cannot perform printing with current print setting.

12 flashes

Specified data cannot be printed.

13 flashes

Ink may have run out.

14 flashes

Ink cartridge cannot be recognized.

15 flashes

FINE cartridge cannot be recognized.

16 flashes

Ink has run out.

21 flashes

Machine cannot detect paper size.

22 flashes

Machine has detected that paper has been fed aligned to one side.

Support Code Corresponding to Number of Alternate Flashes of ON Lamp and Alarm Lamp

Example of 2 times flashing:

(A) Alternately flashes

(B) Goes off

Printer Error Messages

Number of flashes

Cause

Support Code

2 flashes

Printer error has occurred.

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7 flashes

Printer error has occurred.

5B02, 5B03, 5B04, 5B05, 5B12, 5B13, 5B14, 5B15

10 flashes

An error requiring a repair has occurred.

B202, B203, B204, B205

Other cases than above

Printer error has occurred.

5011, 5012, 5050, 5200, 5400, 6000, 6500, 6800, 6801, 6900, 6901, 6902, 6910, 6911, 6930, 6931, 6932, 6933, 6936, 6937, 6938, 6940, 6941, 6942, 6943, 6944, 6945, 6946

When a Support Code and a Message Are Displayed on Computer Screen:

  • For Windows:

  • For Mac OS:

    * The screen differs depending on the OS you are using.

Note

Printer error codes
  • You can also search for details on resolving the errors indicated by the support code shown.

To resolve errors that do not have support codes, see Message Appears.

  1. An Error Occurs

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